GenBI: A New Era of Smart Decision-Making in Logistics
At Tabi Connect, we pride ourselves on revolutionizing the logistics industry by providing cutting-edge solutions that streamline operations and empower businesses. Our Rate Management System, widely recognized for its automated quoting capabilities and other tech-driven solutions, has already transformed how brokers manage logistics. Now, we’re taking a giant leap forward with the introduction of Tabi Intelligence, the AI-powered suite that redefines how you interact with your freight quoting data.
The first feature within Tabi Intelligence to be released is GenBI, a game-changing functionality that combines the power of Generative AI with Business Intelligence tools.
GenBI is designed to provide our customers with direct interaction with their data like never before. This innovative feature leverages the latest advancements in AI to allow users to ask open-ended questions and receive insightful, data-driven responses tailored to their business needs. But we didn’t stop there. GenBI empowers users to:
GenBI taps into Tabi’s rich data ecosystem, which includes metrics and insights across critical areas such as:
The logistics industry is fast-paced, and brokers must make informed decisions quickly. GenBI equips them with on-demand access to actionable insights while enabling them to focus on the metrics and relationships that drive their unique business goals. Whether it’s tracking win rates for specific shippers, monitoring lane-level performance, or exploring transaction trends, GenBI ensures customers have the information they need—whenever they need it.
What truly sets GenBI apart is its focus on collaboration. Users can interact with the tool through open questions, ensuring that even the most complex queries are answered in a clear and actionable way. Moreover, the feedback mechanism ensures that we continuously refine GenBI based on real-world user needs.
This feedback loop isn’t just about improving the tool—it’s about fostering a partnership between Tabi Connect and our customers. Together, we’re building a smarter, more efficient future for logistics.
At Tabi Connect, our mission is to empower brokers with the tools and technology they need to thrive in a competitive landscape. With GenBI, we’re not just delivering a product; we’re providing a platform for innovation, collaboration, and growth.
Ready to see GenBI in action? Schedule a meeting to explore how our Rate Management System and this new AI-powered feature can transform your quoting process: https://calendly.com/tabiconnect/demo
To learn more about Tabi Connect, visit our website: https://tabiconnect.com/
Strategic Planning for 2025: How Tabi Connect Supports Your Growth
As we approach 2025, businesses across the logistics and brokerage sectors are preparing for change. To stay ahead in a competitive landscape, having a strategic plan is essential—one that’s rooted in a consultative approach to growth, supported by the right technology. At Tabi Connect, we focus on providing innovative solutions that help companies grow by improving efficiencies and decision-making processes.
Defining Key Values for a Stronger Brokerage in 2025
The foundation for any successful brokerage in 2025 lies in its values. These principles guide decision-making, customer relationships, and the overall direction of the business. The core values for brokers should include:
When these values are integrated into a brokerage’s culture, they empower teams to consistently perform at their best and adapt to shifting dynamics in the industry.
Sales Planning for 2025: Focus on Retention and Expansion
For brokers, a balanced approach to sales is essential for growth. In 2025, 80% of sales growth will come from expansion within current accounts, while new customer acquisition will contribute a smaller portion. Here’s how brokers should approach their sales strategy:
Technology, particularly rate management systems, can help brokers focus on retaining and expanding relationships by improving decision-making and increasing operational efficiency.
How Tabi Connect Helps You Thrive in 2025
With market conditions fluctuating—spot rates dropping, freight volumes shifting, and demand for technology increasing—businesses need to leverage cutting-edge solutions to stay competitive. Tabi Connect provides a rate management system that streamlines quoting, offers real-time data, and improves decision-making.
Our platform empowers businesses to respond more effectively to market changes, increasing operational efficiency and helping you make data-driven decisions that fuel growth. Whether expanding existing accounts or acquiring new customers, Tabi’s solutions help you move faster and smarter.
Market Challenges for Shippers – And the Solution for Brokers
Shippers today face several challenges:
This is where brokers can play a critical role. By adopting Tabi Connect’s solutions, brokers can address these pain points by providing:
With Tabi Connect, brokers can not only meet the evolving needs of shippers but also strengthen their own position in the market.
Seizing Opportunities with the Right Technology
As 2025 approaches, brokers who invest in technology will be better equipped to succeed. A shift from transactional to consultative approaches requires the right tools for visibility, decision-making, and growth. Tabi Connect’s platform is designed to help brokers improve:
Why Tabi Connect Is Your Solution for 2025
Adopting the right technology will be the key to growth in 2025. Tabi Connect’s rate management system, combined with advanced data management and rate quoting capabilities, ensures you can tackle market fluctuations, streamline operations, and build stronger relationships with your customers.
Ready to take your business to the next level? Tabi Connect is here to help you grow. Let’s schedule a meeting and learn more about how we can be the strategic partner you need for success in 2025 and beyond, or you can visit our website to explore everything we offer!
Are you preparing your logistics network for the year-end holiday season? If not, keep reading for tips to help you get ready now!
The year-end holiday season is a critical time for the logistics industry. With Thanksgiving, Black Friday, and Christmas approaching, supply chain professionals face mounting pressure to meet rising demands while maintaining smooth operations. But how can you prepare your logistics network to handle the surge effectively? Here are some key strategies to set your business up for success.
1. Anticipate High Demand and Plan Ahead
The holidays bring a predictable spike in shipping volumes, so the earlier you prepare, the better. Collaborate closely with your shippers and carriers to forecast demand and identify potential bottlenecks. Use historical data to estimate peak periods and adjust capacity accordingly. Planning ahead ensures you’re not caught off guard when the rush begins.
2. Optimize Communication Channels
Clear and efficient communication is the backbone of holiday logistics. Misunderstandings or delays in responding to shippers can result in missed opportunities and frustrated customers. Platforms like Tabi Connect streamline communication by centralizing responses and automating repetitive tasks, ensuring every message is answered promptly.
3. Focus on Visibility and Real-Time Updates
Holiday logistics often suffer from last-minute changes—unexpected delays, rerouted shipments, or unforeseen demand spikes. Enhancing visibility across your network allows you to adapt quickly and keep all stakeholders informed. Real-time updates ensure no one is left guessing, which is essential for maintaining trust and efficiency.
4. Strengthen Partnerships with Shippers and Carriers
Strong relationships with shippers and carriers can make a significant difference during the holiday crunch. Use this time to foster collaboration and align goals. Whether it’s agreeing on clear service expectations or working together to address potential challenges, a unified approach will help you deliver exceptional results during the busiest time of the year.
5. Leverage Technology for Peak Performance
Modern logistics platforms, such as Tabi Connect, are designed to simplify complex processes. From automating quoting to integrating with multiple shippers seamlessly, these tools help you save time and focus on scaling your operations during high-demand periods.
The holiday season presents unique challenges, but with proactive planning, streamlined communication, and the right technology, you can stay ahead of the curve. At Tabi Connect, we understand the importance of reliable and efficient logistics during peak times. Our platform is designed to help brokers and carriers handle high-demand periods with ease by streamlining communication, improving visibility, and ensuring faster response times.
As you prepare for the year-end rush, think about how aligning your processes with the right tools can make all the difference. With Tabi Connect, you are not just managing the holidays; you are building stronger partnerships and creating opportunities for long-term success. Ready to make your holiday operations smoother? Set up a quick call to explore how Tabi Connect can support you, or visit our website to learn more and connect with us.
Learn how support tickets are handled at Tabi Connect to keep your operations smooth and efficient, from initial contact to resolution.
At Tabi Connect, we take customer support seriously because we know it’s important to keep everything running smoothly. Here’s a straightforward look at how we handle support issues.
When You Have a Problem
If something goes wrong, you start by sending us an email with the details. If you’re used to our system, you might use our ticketing system instead, which helps us keep track of all the issues.
First Steps to Fixing the Issue
Our service desk checks out your issue first. If it’s something technical, they send it up to a team that knows more about the problem.
Getting the Right People on It
For big problems, our expert developers, like Adriana and Stacey, step in to figure out what’s wrong and how to fix it. They really know their stuff and help sort things out fast.
How We Sort and Fix Problems
We put every problem into categories:
How Long It Takes to Fix Things
We try to fix things quickly:
Keeping Things Running Well
We handle between 24 to 50 tickets each day, with most problems solved in about 34 hours on average. We work hard to fix things fast to keep your business moving without trouble.
Always Getting Better
Every time we help someone, we learn a bit more about how to do things better. We keep track of everything so we can keep improving and make sure our system works well for everyone.
Our Promise
We’re here to make sure your experience is good and that problems get fixed fast. Thanks for choosing Tabi Connect for your business.
Schedule a call here to learn more about this or visit our website here!
Freight Brokerage Strategy: A step-by-step guide to success and growth for every freight brokerage business
Strategic planning is a fundamental element of a successful freight brokerage business. It involves setting clear goals, developing effective strategies, and outlining specific tactics. Creating a strategic plan tailored to the freight brokerage industry is more straightforward than it may seem, as long as you follow some key steps. In this blog, we’ll provide a step-by-step guide to creating a strategic plan to set your freight brokerage up for long-term success.
Step 1: Define Your Freight Brokerage Mission and Vision
The first step in creating a strategic plan for your freight brokerage is to define your mission and vision. Your mission statement should articulate what your brokerage does, who it serves, and how it operates. Scott Hadley, VP of Partnerships at Tabi Connect, emphasizes the importance of this clarity, stating, “As a leader, be honest with yourself and employees through your mission and vision statements. For example, if you state community involvement is a core purpose but do nothing to help better the community, it can have a very negative impact when the company carries that expectation but fails to deliver.” Your vision statement, in contrast, should describe where you aim to position your brokerage in the future. These statements provide the foundation for your strategic plan and guide your decision-making process.
Mission: Define the core purpose of your freight brokerage. Why does it exist? What value does it bring to shippers and carriers?
Vision: Envision where you want your freight brokerage to be in the future. What are your long-term goals and aspirations in the logistics industry?
Step 2: Conduct a SWOT Analysis
The next step is to conduct a SWOT analysis specific to your freight brokerage. This entails identifying your brokerage’s strengths, weaknesses, opportunities, and threats in the logistics market. By doing so, you’ll gain a better understanding of your brokerage’s current position and pinpoint areas for improvement.
Strengths: Recognize what your brokerage excels at and what differentiates it from the competition.
Weaknesses: Identify areas where your brokerage needs improvement.
Opportunities: Explore external factors that can be leveraged for growth and success in the freight brokerage sector.
Threats: Identify external challenges and potential obstacles to your brokerage’s success.
Step 3: Set Freight Brokerage Goals and Objectives
Using your mission, vision, and SWOT analysis as a foundation, you can now set specific goals and objectives for your freight brokerage. It’s crucial to ensure your goals are SMART (Specific, Measurable, Achievable, Relevant, and Time-bound). This ensures that they are realistic and attainable.
SMART goals provide a framework for setting clear and achievable objectives. Each element has its significance:
Step 4: Develop Freight Brokerage Strategies and Tactics
Now that your goals and objectives are in place, you can develop strategies and tactics to achieve them. Strategies are broad, long-term approaches that guide decision-making, while tactics are specific, short-term actions that implement your strategies. Scott Hadley advises, “When crafting your strategies and tactics, you must make sure to take internal and external context into account. Strategies and tactics that are not aligned with your company’s systems, skills, and abilities and not willing to invest in those areas to achieve them, or too short-sighted to current market conditions and not taking into account what is coming, you will do more harm than good and set the business up for frustrations, growth stalls, and potential failure.” Here are some examples of strategies and tactics:
Tactic: Create a carrier retention program, offering incentives and benefits to loyal carriers.
Tactic: Establish a direct line of communication with preferred carriers to secure capacity during peak demand periods.
Tactic: Conduct regular feedback sessions with carriers to improve working relationships and address any concerns.
Tactic: Conduct a comprehensive review of internal processes and identify bottlenecks.
Tactic: Implement Lean Six Sigma principles to eliminate waste and optimize operations.
Tactic: Train staff in time management and organizational skills to enhance productivity.
Step 5: Create a Freight Brokerage Action Plan
The final step in creating a strategic plan for your freight brokerage is to create an action plan. This plan outlines the steps required to implement your tactics and achieve your goals. It should include task timelines, deadlines, and responsibilities.
Conclusion:
By following these five steps, outlined with insights from Scott Hadley, our VP of Partnerships, you can create a tailored strategic plan for your freight brokerage, setting it up for long-term success in the competitive logistics industry. Regularly review and update your plan to ensure its relevance and practicality. With a well-crafted strategic plan, your freight brokerage can easily rise to new heights and achieve its goals in the dynamic world of logistics.
As a final piece of advice, Scott Hadley stresses the importance of financial discipline: “All of the above will go to waste if you do not practice financial discipline. Markets change and cycles are becoming more unpredictable. When times are good, stash the cash to be insulated when times are tough.”
Schedule a call here to learn more about this or visit our website here!
Here’s why we are different from the rest and the best choice for businesses looking to simplify freight management with Tabi Connect.
Why Tabi Connect Stands Out in Freight Rate Quoting:
In the fast-paced world of freight, having a technology partner that not only understands the nuances of the industry but also innovates to meet its demands is crucial. Here’s why Tabi Connect is different from the rest and the preferred choice for businesses looking to streamline their freight operations.
1. Unmatched Omnichannel Processing and Shipper Integration Capabilities
Tabi Connect is unique in its ability to handle all rate requests, regardless of the format. Whether through API, RPA, external and internal portals, or email, our platform ensures that no freight opportunity is missed, meeting shippers and users where and how they operate.
2. Quick and Continuous Monitoring
Our platform-based service includes 24/7 monitoring without requiring your oversight, allowing you to focus on other critical aspects of your business.
3. Faster GTM
We deploy our solutions faster than any competitor, with an average setup time of just four weeks.
4. Simplified User Experience
Our platform boasts an intuitive user interface that requires no technical knowledge to navigate. You can easily operate our system from your mobile phone, making it accessible wherever you are.
5. Comprehensive Service on One Platform
While some competitors might offer piecemeal solutions, Tabi Connect provides a comprehensive service. We manage API integrations, RPA, and email communications—all on a single platform. This integration simplifies your workflow and reduces the need to juggle multiple tools.
6. Exclusive Discounts through Strategic Partnerships and Platform Bundles
We are the only provider in the industry that secures exclusive discounts for our clients through strategic partnerships. By choosing Tabi Connect, you gain access to savings across all three of our partner networks, including bundling the partner’s products in one single contract, enabling you to access your shippers’ freight requests much faster.
7. Flexible and Cost-Effective Solutions
Our competitors often offer rigid, one-size-fits-all solutions. In contrast, Tabi Connect offers flexible pricing and services tailored to your needs. Whether you need to automate processes for one shipper or multiple, our platform adapts to your business scale without unnecessary costs.
8. Low-Code/No-Code vs. High Maintenance Tools
Our tool was designed with fast delivery in mind. While our competitor’s tools require significant IT overhead on our client’s end, our tool is built to be managed by your regular, day-to-day users instead of sophisticated and expensive developers. This approach allows our clients to achieve ROI faster while maintaining high customization levels, allowing them to make essential changes on the fly. It is the perfect match between flexibility and speed.
9. Committed to Your Success
At Tabi Connect, we don’t just provide tools; we ensure they work for you. We are heavily focused on delivering a high return on investment. Our approach is proactive – from rapid deployment, to not charging you until 30 days post-implementation – to ensure you see benefits quickly and effectively.
In a market filled with providers who handle only parts of the process, Tabi Connect stands out by offering a holistic, omnichannel, efficient, and user-friendly solution. Our technology removes the complexity of freight automation so you can focus on what you do best – moving freight and growing your business.
Ready to experience the Tabi Connect difference? Contact us today, and let’s get started on revolutionizing your freight operations.
Tabi Connect can streamline your operations and scale up your business efficiency.
If you are curious, or even skeptical, here is a self-guided product tour of our platform. If you want to see the UI and a couple of the features, there’s no need for a prior conversation. https://app.storylane.io/share/bhfb3si2nugl
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Check out the Tabi Connect Platform Tour in a quick interactive video. Where you will be able to see our features, analytics, and much more.
We’ve created an interactive video to guide you through the Tabi Connect platform, offering a comprehensive tour of our key features. This video showcases everything from the detailed settings and parameters you can customize to meet your specific needs, to the user-friendly portals and powerful analytics tools that enhance your operational efficiency. Along the way, you’ll also discover the various functionalities that make our platform both versatile and easy to use.
In addition to the core features, the video highlights how Tabi Connect integrates different aspects of logistics management into a seamless experience, improving your workflow and decision-making capabilities. Whether you’re looking to optimize shipping routes, manage rates, or analyze performance data, this video will provide you with a clear understanding of how our platform can support your business goals.
If you’re ready to dive deeper into what Tabi Connect can offer and see how our platform can transform your operations, click here to watch our video. Join us on this informative journey and see for yourself how Tabi Connect can make a difference in your business.
Watch the full platform tour, here!
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Check out the Tabi Connect’s Cycle! Learn how shipper posts, rate engines, reposts, and dashboards all work together smoothly.
Join us for a comprehensive look into the Tabi Connect experience. Witness firsthand how the entire system, from shipper posts to rate engines, reposts, and interactive dashboards, seamlessly works together to streamline operations. We’ve crafted a simple, engaging video to demonstrate just how efficiently Tabi Connect can work for you. This video breaks down complex processes into easy-to-understand segments, ensuring that everyone can see the benefits of using our system. Don’t miss out on this opportunity to enhance your understanding of our tools. Click here to watch our informative video and see how everything comes together in Tabi Connect!
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In recent years, the security of our digital world has become a primary concern for us all. With the rise of online threats that aim to steal or compromise information, the need for robust cybersecurity measures has never been more critical.
One of our first steps toward enhancing security was to focus on protecting our customers’ information through data encryption. Encryption is like turning your data into a secret code that only someone with the key can read, ensuring that your information stays private and secure.
Additionally, recognizing the importance of continuous improvement in security, we teamed up with AWS, a leading cloud services provider. This partnership has been instrumental in strengthening our defenses and enhancing our ability to monitor potential threats. With tools such as GuardDuty and CloudWatch, we’re equipped to detect, track and respond to all security risks. These tools help us keep an eye on our system around the clock, making sure that only safe and stable traffic flows through our network.
However, cybersecurity isn’t just about the technology we use; it’s also about the people behind it. That’s why we’re committed to ensuring that only authorized individuals have access to specific data or the ability to perform certain tasks. We regularly update our access policies and adhere to best practices in managing roles and permissions. This human aspect of security is crucial in creating a comprehensive defense strategy that protects against both external and internal threats.
In conclusion, our commitment to cybersecurity is unwavering. From encrypting data to collaborating with AWS, utilizing cutting-edge monitoring tools and meticulously managing access permissions, we’re dedicated to safeguarding customer information and ensuring the integrity of our services. In this digital age, cybersecurity is not just a technical necessity, but a fundamental aspect of trust between us and our customers.
You can learn more about Tabi Connect here or you can also take a closer look to our website!