AI Email Quote Assistant – An artificial intelligence tool that helps generate freight rate quotes via email.
API (Application Programming Interface): A set of protocols and tools that allow different software applications to communicate with each other.
API Integration: The process of connecting software systems using APIs to enable seamless communication between different platforms.
Artificial Intelligence (AI): Simulation of human intelligence in machines.
Automated Quoting – A system that generates freight rate quotes instantly without manual input.
Automation Platform: Streamlines logistics operations through automation.
Backend: The server-side part of a web application that handles data storage, processing, and business logic.
Bandwidth: The maximum rate of data transfer across a network path.
Blockchain Technology: A decentralized, secure ledger used to record transactions, enhancing transparency and tracking in logistics.
Business Intelligence (BI): Collecting and analyzing business data.
Capacity Management – The strategy of optimizing available shipping space to maximize efficiency and reduce costs.
Carrier Network: Collection of transportation service providers.
Carrier Selection – The process of choosing the best transportation provider based on cost, reliability, and service.
Chatbots: Automated programs for simulating human conversation.
Cloud Computing: The delivery of computing services over the internet, allowing for scalable resources and storage.
Collaborative Logistics: A practice where multiple organizations share logistics resources, reducing costs and improving efficiency across the supply chain.
Compliance Management: Ensuring adherence to industry regulations, including shipping, customs, and safety standards.
Content Management System (CMS): A software application that enables users to create, edit, and manage digital content.
Contracted Rates – Pre-negotiated shipping rates agreed upon between shippers and carriers.
Cost-to-Serve (CTS): Measuring the total cost to deliver products or services, helping assess customer profitability.
Customer Engagement Platform: System for managing and analyzing customer interactions.
Customs Brokerage – A service that helps businesses clear goods through customs for international shipping.
Data Analytics Dashboard: Visualizes key metrics like response rates and margins.
Data Analytics: The process of examining data sets to draw conclusions about the information they contain.
Data Collection and Management: Systematic data gathering, storage, and utilization.
Data Enrichment: Enhancing existing data with additional information.
Data Integration: Combining data from various sources.
Data Security: The protection of data from unauthorized access, corruption, or theft to ensure safe storage and usage of sensitive information.
Data-Driven Decision Making: Making decisions based on data analysis, optimizing logistics operations.
Decision Engines: Systems automating decisions using business rules and data analysis..
Decision-Making Technology: Tools for data-driven organizational decisions.
Demand Forecasting: The process of predicting future customer demand using historical data and trends to optimize inventory and resource allocation.
Digital Freight Matching (DFM): Algorithm-based shipper-carrier matching.
Digital Transformation: Integrating digital technologies into all business operations to change how companies deliver value and improve efficiency.
Dynamic Dashboards – Interactive data visualization tools displaying real-time freight pricing and analytics.
Dynamic Pricing: Real-time price adjustments based on market demand and supply conditions.
Dynamic Routing: Adjusting transportation routes in real-time.
E-commerce: Buying and selling goods or services using the internet.
Electronic Data Interchange (EDI): Standardized electronic exchange of business data.
Embedded Shipper Quick Quote Hub – A quick quote system integrated directly into a shipper’s platform.
Enterprise Resource Planning (ERP): Software that integrates key business operations, ensuring data accuracy and streamlined processes.
Exceptions Handling – The process of managing deviations from standard freight pricing and operations.
Expected Margin – The anticipated profit margin on a freight transaction.
External Quoting Portal: A web-based interface for external rate requests.
Fleet Management: The management of a company’s vehicle fleet, ensuring optimal operation, maintenance, and cost efficiency through tracking and performance analysis.
Freight – Goods or cargo transported by truck, ship, train, or air.
Freight Audit and Payment: Verifying freight invoices and processing payments.
Freight Brokerage: Intermediary service for matching shippers with carriers.
Freight Forwarding: Coordination and shipment of goods via carriers.
Freight Management: Managing the transportation of goods, including carrier selection and rate negotiation.
Freight Rate Optimization – The process of adjusting shipping rates based on market conditions and historical data.
Freight Visibility – The ability to track and monitor shipments in real-time.
Freight Visibility: Real-time tracking of freight.
Frontend: The client-side part of a web application that users interact with directly.
FTL (Full Truckload) – A shipping method where an entire truck is used for one shipment.
Internal Quoting Portal: A secure platform for managing and responding to rate requests.
Inventory Optimization: Managing stock levels to avoid overstocking/understocking and to improve service levels.
IoT (Internet of Things): Networked devices that collect and share data, improving real-time tracking and asset management.
Key Performance Indicators (KPIs): Metrics used to assess the success and effectiveness of business activities, such as delivery times, inventory accuracy, and cost savings.
KPI (Key Performance Indicator): A measurable value that demonstrates how effectively a company is achieving key business objectives.
Lane Optimization: Selecting efficient transportation routes.
Lane Pricing – Pricing strategy based on specific shipping routes or lanes.
Last-Mile Delivery: The final step in delivering products to the end customer, often costly and time-consuming.
Latency: The delay before a transfer of data begins following an instruction.
Lead Time: Time between order placement and delivery.
LiveQuote: Rules engine for automated API spot quoting.
Load Board Integration: Connecting load boards with TMS.
Load Building: Organizing shipments into transportation loads.
Load Details: Shipment-specific information essential for accurate quotes.
Load Tendering The process of offering a shipment to carriers for acceptance.
Load Tracking: Monitoring shipment status and location.
Logistics Automation: Technology to streamline logistics operations.
Logistics Orchestration: Coordinating logistics processes via technology.
Logistics: Managing the movement, storage, and delivery of goods from origin to destination.
LTL (Less Than Truckload) – A shipping method for smaller freight loads that do not require a full truck.
Machine Learning (ML): A subset of artificial intelligence that uses data to train algorithms to make predictions and optimize processes, such as route planning and inventory management.
Market Intelligence: Insights into logistics market conditions.
Mode Optimization: Selecting the most efficient transportation mode.
Non-Technical Workforce: Employees using user-friendly automation tools without technical skills.
Outlook Plugin: A semi-automated tool that integrates with Microsoft Outlook for quoting.
Platform-as-a-Service (PaaS): A cloud-based model allowing customers to develop and manage applications without worrying about infrastructure.
Predictive Analytics: Analyzing historical data to predict future outcomes.
Pricing Logic Engine – An algorithm that determines optimal pricing based on multiple variables.
Process Flows: Visual representations of business process steps.
Quick Quote Hub – A centralized system that allows users to quickly generate freight quotes.
Quoting Insights: Analytical data from the rate quoting process.
Quoting Templates: Predefined templates for rate quotes.
Rate Benchmarking – Comparing freight rates to industry standards to ensure competitive pricing.
Rate Engine: is a system that automatically calculates transportation costs based on factors like distance, weight, and carrier, optimizing pricing and efficiency in logistics and e-commerce.
Rate Management System: A platform for automating, capturing, and analyzing rate requests.
Real-Time Analytics: Analyzing data as it’s collected to enable immediate, data-driven decision-making in business operations.
Real-Time Data Exchange: Immediate transfer of data between systems.
Real-Time Market Rates – Live pricing data reflecting current freight costs in the transportation market.
Real-Time Rating: Instantaneous rate calculations and submissions.
Real-time Tracking: Monitoring the location and condition of shipments using GPS and IoT technologies for better visibility.
Reporting Database – A data repository used to generate business insights and performance reports.
Response Rates – The speed and frequency at which freight quotes are provided to shippers.
Responsive Design: An approach to web design that makes web pages render well on a variety of devices and window or screen sizes.
Reverse Logistics – The process of returning goods from the customer back to the manufacturer or supplier.
Robotic Process Automation (RPA): Software robots automating repetitive tasks.
Route Optimization: Using algorithms to determine the most efficient delivery routes, minimizing time and cost.
SaaS (Software as a Service): A software distribution model in which applications are hosted by a service provider and made available to customers over the internet.
SCAC Code – A Standard Carrier Alpha Code (SCAC) used to identify freight carriers in the U.S.
Screen Automation: Automating GUI interactions to perform tasks.
SEO (Search Engine Optimization): The practice of enhancing a website to increase its visibility in search engine results.
Shipment Scheduling: Planning freight pickup and delivery times.
Shipment Tracking: Real-time monitoring of cargo movement.
Shipper Integration: Connecting and synchronizing with shippers’ systems.
Shipper Networks – The group of shippers and logistics partners connected to a platform.
Shipper Platform – A digital platform used by shippers to manage freight and logistics.
Spot Rates – Freight rates that fluctuate daily based on market supply and demand.
Supply Chain Automation: The use of technology to automate supply chain processes like order fulfillment, inventory management, and shipping to enhance efficiency and reduce human error.
Supply Chain Management (SCM): Overseeing and optimizing the flow of goods and finances across the supply chain, aiming to reduce costs and improve efficiency.
Supply Chain Visibility: Real-time tracking of goods from source to final delivery for better decision-making.
Tender Management: Managing and tracking freight bids from shippers.
Third-Party Logistics (3PL): Outsourcing logistics functions like warehousing and transportation to external providers.
TMS Integrated Dynamic Pricing – A pricing system that adjusts rates dynamically within a Transportation Management System (TMS).
Transportation Management System (TMS): Software for planning and optimizing goods transportation.
UI (User Interface): The means by which a user interacts with a computer, software, or application.
Unified Communication Software: Integration of communication tools into one system.
Unlimited EDI Messaging: Unrestricted electronic data exchanges.
UX (User Experience): The overall experience a user has when interacting with a product or service.
VPN (Virtual Private Network): A service that creates a secure connection over the internet, protecting the user’s online activities.
Warehouse Management System (WMS): Software optimizing warehouse operations, such as inventory and order fulfillment.
Webinar: An online seminar or presentation conducted over the internet.
Win/Loss Percentage – A metric that tracks the success rate of freight quotes converting into actual shipments.
There is practically zero IT lift from our customers. We handle the design, implementation, monitoring, and maintenance of the virtual machines, and we build out all of the API connections.
