Speed and Accuracy: The platform automated quoting, delivering faster turnaround times and allowing the sales team to handle significantly more quotes daily without increasing headcount.
Introduction
AJC Freight Solutions is a prominent logistics provider specializing in moving poultry, beef, pork, produce, and more across the Americas and beyond. With over 50 years of expertise as part of the multi-billion-dollar AJC Group, they have become a trusted partner for regional companies and Fortune 500 enterprises alike. Despite their legacy of excellence, ensuring efficiency in their quoting process and maintaining profitability in a competitive market remained a challenge, which is where Tabi Connect came in.
AJC FREIGHT SOLUTIONS TRANSFORMS QUOTING EFFICIENCY WITH TABI CONNECT The Problem Before implementing Tabi Connect, AJC Freight Solutions faced several operational inefficiencies in their freight quoting process. According to Lee Pantesco, AJC's Transportation Project Manager, their quoting process was "largely manual and reactive." At times, the team encountered delays in response and variations in pricing, which made it more difficult to balance competitiveness with profitability.
The Solution
Tabi Connect became the game-changer AJC needed. By automating their freight quoting process, Tabi streamlined operations and improved productivity. Key features such as real-time market rate analysis, margin automation, and data-driven recommendations eliminated guesswork and set a new standard for efficiency.
Here’s how Tabi transformed AJC’s quoting and sales process:
Tabi Connect has become an indispensable tool for AJC Freight Solutions, empowering them to scale operations, improve revenue, and maintain their competitive edge in a fast-moving freight and logistics industry. By transforming their quoting process through automation and real-time insights, AJC has turned a major operational challenge into a strategic advantage.
Looking ahead, AJC plans to continue leveraging Tabi Connect’s innovative tools to refine their pricing strategies and uncover new growth opportunities. By proactively analyzing market conditions and adjusting parameters, they aim to maintain their trajectory of success.
Furthermore, quoting high volumes of spot requests required time-consuming administrative work that left the sales team underutilized. Balancing competitiveness with profitability was a constant struggle without visibility into real-time market conditions. Ultimately, the manual quoting system hindered their ability to scale efficiently and compromised their ability to seize growth opportunities.
The impact of Tabi Connect on AJC Freight Solutions has been nothing short of transformational.
Profit Growth: Among the customers managed through the Tabi platform, AJC saw substantial growth. From their initial partial year on the platform to Year 2, gross profit increased by 3,183%.
From Year 2 to Year 3, gross profit grew by an additional 100%.
"Tabi Connect has helped improve turnaround times significantly. More quotes equal more opportunities, which has directly boosted our win rates," Pantesco noted.
Data Intelligence: Tabi’s analytics dashboard provided critical insights into quote performance, while lane opportunity insights identified high-potential market opportunities for maximum impact.
Margin Optimization: Leveraging historical and competitive data, AJC was able to adjust their pricing parameters to refine strategies, ensuring profitability without sacrificing competitiveness.
Tabi has transformed quoting from a time-consuming, reactive task into a proactive, strategic growth lever. The biggest value has been our ability to quote with speed, precision, and confidence—leading to higher wins and stronger margins.
- Lee Pantesco, Project Manager
Results
Operational Efficiency: With faster quoting turnaround times, AJC was able to handle a significantly larger number of spot quote requests, enhancing revenue opportunities without requiring additional staff.
Higher Win Rates: Access to real-time market rates and smarter pricing strategies improved quote acceptance rates, enabling AJC to consistently secure more shipments.
Enhanced Strategic Focus: By automating administrative tasks, the sales team shifted focus to strategic planning and relationship-building, unlocking new growth avenues.